At a SHRM mega-session years ago while speaking on the topic of executive presence, I included an audience demonstration about the body language...
Read more
Some glitches turn out to be funny—later, at least to the audience. Before a group of gregarious sales reps, I was trying to make the point that...
Read more
The old “Have you stopped beating your spouse?” dilemma captures this problem well: “Yes or no?” Either way you answer, you’re in...
Read more
Let’s assume an angry reporter doesn’t confront you every day to ask why your organization has committed some scam or why you’re improperly...
Read more
How to manage an obnoxious employee or vendor? Glad you asked—and I know you’re “asking for a friend” because no one wants to admit they’ve...
Read more
You run into ramblers everywhere: On a Zoom webinar. In the board room. In your training class. The reasons vary: They have extensive experience....
Read more
