Giving Sales Presentations

10 Ways Leaders Use Fear in Public Speaking

  You’ve read about the survey that reports people fear speaking in public more than death, along with all the advice about how to overcome...

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Business Writing Expert

The Top 5 Business Writing Mistakes

  With fewer and fewer of us talking and more and more of us writing, it pays to write well and fast. Here’s how to avoid some common...

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Using Your Backstory Wisely

Communicate Your Backstory to Connect

  My husband and I met on an escalator, going in opposite directions. He said, “Hey, Texas, wait for me at the bottom.  Startled at the...

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Leadership Communication Skills

Does Your Body Language Create Trust?

  The latest corporate scandal, a politician’s illicit affair, or the professional athlete’s arrest—all give us a good deal of practice...

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Writing Business Emails

Does Your Writing Reveal Secrets About Your Leadership Style?

  Keith, the president of a Fortune 500 company, called with an intriguing assignment—one that I’ve never been asked to repeat anywhere...

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Clearing Your Mind, Going for Walks

Take a Walk for a Difficult Talk

  Walking loosens the tongue. Think back to your childhood. Do you remember any long walks with grandparents, aunts, or uncles when you bonded...

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