Sales Presentation Coach

6 Things the Best Speakers NEVER Do

Whether you’re talking football, engineering, or acting, you’ve seen the best and brightest make mistakes.  Fumbles, crashes, bloopers—the...

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Communications Keynote Speaker

Turn Your Hecklers Into Fans at Work

With hecklers it’s not all about you. It’s all about them. They have an attitude and an agenda. As a person of influence, how do you quickly turn...

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Communicating Like a Professional

Are You A Leader Who Laughs?

The first day I walked into Miss Amos’s literature class, I was scared. Not because of the subject or the fact that this was my first day in a new...

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New and Young Executives

Mediating When Communication Shuts Down Between Coworkers

When coworkers are caught in conflict, do you know how to re-open the lines of communication without getting trapped in the conflict? Do you...

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Enhancing Your Typing Skills

7 Words to Make Your Business Writing Work

Most jobs today require writing of some kind—email, forms, reports, presentation slides, social media, instructions, ads.  And if your job...

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Leading with Passion and Confidence

5 Dumb Things Smart Salespeople Sometimes Do

You may have had your share of bad experiences with salespeople—as I have.  But my recent interaction with Martin made the past pale by...

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