communication, personal relationships, business relationships, workplace morale

Changing the “Tone” of Communication at Work and Home

  “Don’t you use that tone with me!” Chances are you’ve either heard it from a parent or said it to a teen. Tone carries attitude,...

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leadership communication, leadership, communication

Don’t Underestimate the Impact of Great Communication Skills

Connectivity doesn’t equal connection. Show me a workplace where everyone is connected 24/7 by email, instant messaging, social media, and...

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communication blind spot

5 Leadership Communication Blind Spots and How to Remove Them

Transparency is not for wimps. Leaders rarely intend to deceive. Confusion, miscommunication, and even deception just happen through neglect....

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leadership, Communications speaker

Why Doing What You Say Matters

(This article originally appeared here on Forbes on May 19, 2018.) When it comes to commitments, there are two kinds of people in the marketplace:...

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communication, c-suite communication, executive communication, leadership communication

5 Ways to Gain Credibility With Executive Leaders

(This article first appeared on Forbes here.) Few things are more frustrating than identifying a problem, developing a viable solution, hearing...

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funerals, bereavement, grieving

Why Going to Funerals Is Good for You

  Please hear me out on this: Life is not all about hype and happiness. Meaning bubbles to the psyche from moments of sadness as often as glee....

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