loyalty

Communicate Personal Loyalty as a Leader

It would be great if every organization won the heart and mind of every employee so they felt loyalty just because they got a paycheck. But of...

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first-impressions

How to Reverse a Bad First Impression

You’ve heard it said: “You never get a second chance to make a good first impression.” That may be true—but you can definitely change that...

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communication lessons

Communication Tips From the World of Entertainment

Consider your favorite movie, play, or novel. Which kept you awake at night? Which popped into your consciousness days or months later? Those...

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improve how you think

3 Ways to Improve How You Think

Nothing sets you apart as a leader like having a reputation for always coming through with new ideas and solutions to problems.  That distinction...

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Childish Behavior

How To Handle Childish Behavior At Work

(Forbes first published my article here.) My client Heather called to say she hadn’t received our shipment of books. So our operations manager...

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speak up

How to Speak Up and Hold the Floor Long Enough to Make Your Point

When others conclude that you rarely speak up, your career stalls. The ability to command attention and build a case are attributes closely...

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