Working with Loud Mouths

How to Manage a Motor-Mouth at Your Meeting or Party

Whether you meet them at an upcoming holiday party or have them dominating your meetings, incessant talkers present a challenge. While you do want...

Read more
Appreciating Our Parents

Gratitude for Great Parenting

I never had a curfew. My mom considered curfews permissive. She preferred accountability. When I left the house with a new boy for a new activity,...

Read more
Becoming an Iconic Leader

5 Leadership Rules That Always Win

During an election season or a corporate crisis, the word “leadership” is used probably more than any other—as a prescription for better...

Read more
Respect in the Workplace

What Does “Respect” Mean in Politics, Religion, and Race Relations?

“Given such a lack of respect from both sides of the current political environment and the seeming lack of it through Facebook postings, I’m...

Read more
Common Grammar Mistakes

10 Grammar Mistakes That Drive Your Friends Nuts

I recently posted this note on my Facebook page: He: "I'll try and call before the weekend." Me: (thinking) "He'll try TO call before the...

Read more
Calming Down Excited Workers

5 Ways to Cool Off a Hot-Headed Customer or Coworker

Six colleagues and I sat huddled in an impromptu meeting before a general session. Someone raised the question of how to generate a bigger attendance...

Read more