Whether you’re delivering a presentation, emailing a client, or disciplining your teen, direct communication is good. Damaging communication, on...
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An executive coaching client shared this goal with me: “I want to become a more inspiring speaker so my employees really become engaged and...
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Meetings often unfold similar to encounters on the playground: Passive and dominating attendees annoy each other and complicate things. So why...
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As a leader, you’ve probably asked your team dozens of times, “Do you understand?” But I’ll wager you’ve rarely have had anyone respond,...
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I recently attended an event where journalist Judy Woodruff interviewed famed architect Santiago Calatrava. That interview surfaced two issues...
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Handling hostile questions can be more than an uncomfortable five minutes with your project team or an embarrassment with your executive...
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