Few people admit to bad communication habits—much less habits that can cost them a job or a contract. Yet, we all see some of the following...
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As an executive speech coach, I’ve become accustomed to analyzing State of the Union speeches and presidential debates for many...
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Some silences can be more painful than others: The thank-you note that never arrives. The dinner invitation that goes unanswered. The job interview...
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You’ve heard it said that people do business with people they like. But they also believe people they like, help people they like, hire people...
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The essence of leadership is communication. As a leader, your words have the power to motivate or demoralize, inspire or discourage, clarify...
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Micromanagers direct. Leaders coach. As a leader, you understand the value of using questions to develop those around you to their highest...
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