Most people have their mind made up about everything—politics, social issues, business decisions. Just ask them. Very few people will invite...
Read more
My husband and I met on an escalator, going in opposite directions. He said, “Hey, Texas, wait for me at the bottom. Startled at the...
Read more
The latest corporate scandal, a politician’s illicit affair, or the professional athlete’s arrest—all give us a good deal of practice...
Read more
For all the hoopla about how companies love their customers, it’s just trash talk. I’m convinced that 95 out of 100 organizations don’t...
Read more
The president wanted to hit a grand slam at his first all-hands meeting with employees watching the broadcast from around the world. Obviously,...
Read more
Randomness terrifies people. In a world where someone can walk into a shopping mall and open fire on hundreds of innocent people, where jobs...
Read more
