When Managers Get Annoying

5 Lines Employees Hate to Hear From New Managers

Leaders want to make their mark on operations, stamp their philosophical footprint on minds, leave their legacy on hearts and in hallways. ...

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Disrespectful Communication Habits

Rudeness Alert: 16 Things That Show Disrespect and Damage Relationships

Is my sensor out of whack, or are people becoming less civil toward each other? It’s irritating enough when you receive the rude treatment as...

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Are You Passive or Aggressive

5 Ways to Communicate With a Passive-Aggressive Person

Janet wore a smile from the nose down; her eyes bore daggers. If I offered a Friday afternoon off for having finished a big project early, she...

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Using Your Language Wisely

20 Favorite Communication Quotations

A great turn of phrase grabs my attention and tickles my thoughts for hours. If you’ve read any of my books, then you know that I sprinkle them...

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Getting the Signal From Your Boss

10 Signs Your Boss Doesn’t Like Your Work—And How to Change Things!

Natalie looked distraught as she waited at the end of the line for me to finish shaking hands with other audience members. “I know you’ve...

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Improving Leadership and Communication

The ONE Question Managers Must Answer—Correctly

As a manager, your hear questions every day.  Some serious; some trivial.  “What do you hear about the merger plans?” “Is our budget...

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