Meetings often unfold similar to encounters on the playground: Passive and dominating attendees annoy each other and complicate things. So why...
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As a leader, you’ve probably asked your team dozens of times, “Do you understand?” But I’ll wager you’ve rarely have had anyone respond,...
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I recently attended an event where journalist Judy Woodruff interviewed famed architect Santiago Calatrava. That interview surfaced two issues...
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Ray, our COO many years ago, used to start meetings with 10-15 minutes of chit-chat. While his intention was to promote socializing, the effect was...
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In the movie Jerry Maguire, Tom Cruise barges into his home after an argument and long separation from his wife, starts an explanation meant as an...
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Handling hostile questions can be more than an uncomfortable five minutes with your project team or an embarrassment with your executive...
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