communication habits

8 Communication Habits to Make You a Better Leader

Emotional instability, for whatever reason, can infect the workplace and lower productivity as surely as malfunctioning equipment. Often, the person...

Read more
avoid in email

7 Topics You Should Never Address in Email

(Forbes first ran my article here.) If there’s one key communication lesson we learn from politicians and corporate professionals who end up in...

Read more
bland writing

Is Your Writing Too Bland to Become Your Brand?

What does your writing—email, texts, social media posts, website, proposals, books—say about your personal brand? For all the words you speak...

Read more
Likeability

How Language Makes You Likeable—or Not!

Following the 2020 Supreme Court Justice Confirmation hearings and the presidential and vice presidential debates, you heard the pundits as well as...

Read more
coaching communication

How to Coach With Feedback That’s Useful and Well Received

Ask any manager what they dislike most about their job, and they’ll respond quickly with something like this: “Giving negative feedback.” Or:...

Read more
Humorous Presentations

Start With a Joke—Or Maybe Not!

The standard line among professional speakers about the importance of humor, even in serious business or technical presentations, goes like this:...

Read more