Business Communication Tips | Blog | Dianna Booher

Featured Articles

How to Get C-Suite Buy-In

(This article first appeared on Forbes.com here.) “Never heard back on that.” “They never...

5 Mistakes Leaders Make That Cripple Teams

Leaders create the culture that helps their teams thrive––or barely survive. Of course, no...

Myths Versus Facts in Book Writing and Publishing

Anybody can write and publish a book today. If you don’t believe it, read Brent Underwood’s...

10 Ways to Overcome Writer’s Block

Are you writing an important email? A lengthy sales report? A big proposal? A presentation or speech script? A book proposal or manuscript?...

6 Ways to Say “I don’t know” With Confidence, Credibility, and Class

Many professionals fear speaking to their boss or a roomful of strangers not because of the planned presentation, but for the unplanned: What if...

Customer Service Communication Done Right: A USAA Salute!

Heaven knows I’ve commented enough about poor communication: salespeople who talk more than they listen, healthcare professionals who treat...

6 Mistakes Managers Make That Drive Their Employees Crazy

If you haven’t worked for these managers, you’ve heard about them. Employees buzz about these bosses over lunch, complain about them...

Stronger Family Communication and Relations

Scam Communicates Hiccups in Family Relationships

The scam goes like this: The con artist dials a household within a zip code of older homes, hoping to reach the voice of an elderly...

Focus on Process—Whether Growing a Business or Publishing a Book

We’re an instant gratification society always focused on the finish line. I just received another LinkedIn message today that basically asked,...

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