body language

Does Your Body Language Sabotage or Support Your Message?

(This article first appeared on CommPRO.com.) The perception of “personal presence” dictates decisions and actions every day. People with...

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email leadership

What Does Your Email Reveal About Your Leadership Style?

(This article first appeared at StrategyDriven.com) “I don’t know that there’s necessarily a correlation between leadership style and their...

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email productivity

How Much Is Your Email Costing You in Lost Productivity?

(This column first appeared on CEOWorld.Biz) For more than three decades, I’ve been reading other people’s mail. That is, corporate emails to...

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file organization

Organizing Your Files May Not Be Sexy—But It Can Keep You Sane

A colleague of mine recently posted in a closed Facebook group of more than 900 members a comment something like this: “Can someone tell me a...

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Public Speaking Mistakes

9 Public Speaking Mistakes That Irk an Audience

Three speakers bombed yesterday: one via webinar, one via teleconference, and the other live on stage in front of 300 audience members. None of them...

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9 Ways to Get People to Take Action and Meet Deadlines in Your Emails

Commonly heard among coworkers: “They never got back to me.” “I guess I’m going to have to send a reminder.” “The responses are slow...

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