What’s Your Potential to Be Profound When You Communicate?

Words can change lives, careers, and organizations forever. Because of words, leaders have fallen. Businesses have gone bankrupt. Wars have killed...

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Ebony businessman talking by phone in office cafe

Following Up When People Fail to Do What They Say

The client doesn’t return your call. The doctor’s office forgets to call with the test results. A colleague never makes the introduction she...

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Young woman with laptop checking an email at home

Most Hated Email Habits—and What to Do Instead

(Forbes first published my article here.) Now that your email inbox has been filled with notices about strategic meetings, project kick-offs, and...

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former employee taking their boxed items from workplace

How to Quit Your Job With Class

(Forbes first ran my article here.) Raise your hand if a parent warned you, “If you can’t say something nice about somebody, don’t say...

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Businessman with briefcase walking up

Stay Strong with 3 Sound Practices for Business Growth

Each year typically starts with excitement about new plans and strategies. But staying strong springs from a sturdy platform of fundamental business...

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Woman writing something in notebook on table with hourglass in office. Time management concept

Puzzling—How to Find the Perfect Balance Between Productivity and Play

(Forbes first published my article here.) Should you never put off until tomorrow what you can do today? Pundits and productivity experts have...

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