blocks assembled in a step pattern with figers holding a block with the letter P, placing it on top of a stack including L, A, and N to form a vertical PLAN

The Long Game: Don’t Count Your Money for at Least Three Decades

If you’re a book author, blogger, marketer, consultant, social media influencer, or entrepreneur with products and services for sale—success is...

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Businesswoman introducing colleagues

10 Tiny Things That Create Big First Impressions

Whether it takes 7 seconds or 17 minutes to make a first impression, people always seem astonished at what idiosyncrasy causes the gut reaction. That...

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Hands using laptop on desktop with mail

You Lost Me at Hello—And Other Email Greetings That Put People Off

In the movie Jerry Maguire, Tom Cruise barges into his home after an argument and long separation from his wife, starts an explanation meant as an...

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businesswoman covering mouth with hand

Communication Zingers to Avoid in Your Presentations, Writing, and Conversations

It’s often not the big things but the small missteps that damage relationships—particularly when it comes to receptivity. Of course, as the...

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Insecure worried young woman holding laptop feels awkward

5 Things You Communicate Without Ever Saying a Word

Privacy has become a hot issue on social media. But social media aside, your body language may give away much more to your clients, coworkers, and...

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AI robot using computer to chat with customer. Concept of chat bot

Is Your AI Communication Destroying IQ, EQ, ROI, and Your Customer Base?

Forbes first published my article here. Are you tired of talking to chatbots? While such AI uses may be a boon to the productivity of your...

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