The weather forecaster issues a tornado warning, so you get out your new flashlight to make sure it’s working in case the electricity goes off....
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My last few interactions as a customer have traumatized me. For three nights, the conversations have replayed in my head for hours of fitful drama...
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Some glitches turn out to be funny—later, at least to the audience. Before a group of gregarious sales reps, I was trying to make the point that...
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You run into ramblers everywhere: On a Zoom webinar. In the board room. In your training class. The reasons vary: They have extensive experience....
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Most professionals need to perfect the same storytelling skills as sales professionals. After all, in selling the executive team’s philosophies and...
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“Never got a response to my email.” “They never followed through on my recommendation.” “I’d definitely like to have a seat at the table...
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