In today’s world, we work, live, and die by email. Okay, I exaggerate. But it’s hard to get through a week without weeding your way through an...
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Salespeople typically do a great job in engaging customers and presenting their service or product. But occasionally, a salesperson stuns you....
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Thanks for being a reader in 2018. To wrap up the year, I’m re-running 10 of the most popular communication blogs in the last 12 months just in...
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Have you ever awakened at 3:00 a.m., rehashing a conversation from earlier in the day? Why didn’t I think to say X? Or if I had just commented that...
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The “ayes” have it in meetings. The “eyes” have it in most all other encounters. Eye contact is so powerful in our culture that we summon...
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Change usually involves a period of chaos until people struggle through it to success. Even the world’s most powerful software requires a learning...
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