Communication Incivility

Stopping Communication Incivility in Your Workplace

(Forbes first published my article here.) In addition to unrest in the streets, incivility crops up in the workplace all too often. Many offer...

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communication failure

4 Communication Lessons From Leaders Who Fail

Many so-called experts today talk about leadership who’ve never led anything more complex than a high-school marching band.  They offer principles...

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executive presence

Executive Presence—Do You Have It?

At a SHRM mega-session years ago while speaking on the topic of executive presence, I included an audience demonstration about the body language...

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Recover From a Presentation “Fail”

How To Recover When You Get Flustered During A Presentation

Some glitches turn out to be funny—later, at least to the audience. Before a group of gregarious sales reps, I was trying to make the point that...

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Forced-Choice Questions

Feeling Trapped by Forced-Option Questions From Your Executive Team?

The old “Have you stopped beating your spouse?” dilemma captures this problem well:  “Yes or no?” Either way you answer, you’re in...

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advisory board

Do You Need a Personal “Advisory Board” as a Leader?

Not a board of directors. Not a mentor. But do you need a team of trusted advisors as a sounding board to help you grow your leadership skills?...

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