Recently, I called a property-tax reduction firm about protesting my property taxes. The form downloaded from their website requires...
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(My column first appeared on Forbes here.) Communicating technical concepts to another technical person requires focus and discipline. Add to this...
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(This blog first appeared on Forbes.com here.) Life unfolds as a series of persuasive interactions—to get a date, a mate, a job, a promotion, a...
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(This blog first appeared on Forbes.com here.) Credibility is hard to earn and easy to lose. People judge you not only based on your job...
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(Special thanks to Microsoft Office, the sponsor of this article. Their Modern Workplace webcast Organized Communication: Avoiding Information...
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(My blog first appeared on Forbes.com here) As a keynoter, when I ask audience members to call out attributes of executive presence, they...
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