(Forbes first published my article here.) When I mentioned business writing several years ago to a manager, he made a rather odd comment: “Our...
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(Forbes first published my article here.) Payment on the client’s invoice was 55 days past due. The first email asking for a “status” on...
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We often hear the phrase “tone deaf” in political circles. By that, people mean someone is oblivious to what others are feeling, thinking, and...
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Whether you’re talking football, engineering, or acting, you’ve seen the best and brightest make mistakes. Fumbles, crashes, bloopers—the...
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(Forbes first published my article here.) Oddly enough in our small rural school, we had three of us in the seventh grade class with virtually the...
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Year’s end is a time of reflection for most people. My contribution to that reflection effort is re-running some of the most popular communication...
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