With hecklers it’s not all about you. It’s all about them. They have an attitude and an agenda. As a person of influence, how do you quickly turn...
Read more
The first day I walked into Miss Amos’s literature class, I was scared. Not because of the subject or the fact that this was my first day in a new...
Read more
When coworkers are caught in conflict, do you know how to re-open the lines of communication without getting trapped in the conflict? Do you...
Read more
You may have had your share of bad experiences with salespeople—as I have. But my recent interaction with Martin made the past pale by...
Read more
Excessive talking can be dangerous to your business and your life. Tongue-wagging may not send you to the ER with heart-palpitations, blot clots,...
Read more
Many people today talk about leadership, who have never led anything more complex than a junior high marching band. They offer this or that...
Read more
