Natalie looked distraught as she waited at the end of the line for me to finish shaking hands with other audience members. “I know you’ve...
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As a manager, your hear questions every day. Some serious; some trivial. “What do you hear about the merger plans?” “Is our budget...
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Most people have their mind made up about everything—politics, social issues, business decisions. Just ask them. Very few people will invite...
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Tom’s an articulate physician, totally able to speak his mind and express a strong point of view. But when he repeatedly says “between...
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You’ve read about the survey that reports people fear speaking in public more than death, along with all the advice about how to overcome...
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With fewer and fewer of us talking and more and more of us writing, it pays to write well and fast. Here’s how to avoid some common...
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