(Forbes first published my article here.) The cocky demeanor of a used-car salesperson is likely not the look you’re going for. But most...
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(Forbes first published my article here.) Hearing “no” has never been fun. Not when asking your parents to let you attend a must-go event. Not...
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(Forbes first published my article here.) Letting your employees communicate with your customers and prospects can kill your business. Let me be...
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Some of the biggest foul-ups with customers and prospects result from missing or inadequate notes entered in the company database. The salesperson or...
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As an author, sooner or later you’ll be evaluating what a PR firm can do for you in launching your book and helping with ongoing promotion. Notice...
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(Forbes first ran my article here.) “Every time I end a conversation with Chad I feel like I’ve just walked away from a boxing...
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