Early in my career, I collaborated with CEO Jim on his business book. After I’d completed the first draft and he reviewed it, we sat together to...
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Words to Avoid... In a presentation or an email, it’s typically not the big things but the small missteps that damage relationships—particularly...
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My blind friend Armand recognizes me and others in our circle by voice. He has no problem knowing who has joined the conversation once they...
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I recently posted this note on my Facebook page: He: "I'll try and call before the weekend." Me: (thinking) "He'll try TO call before the...
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Not everyone wants to be a novelist. Most people would settle for writing a text message without the auto-correct feature turning an accurately...
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Are you writing an important email? A lengthy sales report? A big proposal? A presentation or speech script? A book proposal or manuscript?...
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