Whether you meet them at an upcoming holiday party or have them dominating your meetings, incessant talkers present a challenge. While you do want...
Read moreMy blind friend Armand recognizes me and others in our circle by voice. He has no problem knowing who has joined the conversation once they...
Read moreI knew we’d reached a crisis point when my octogenarian mom said to me a couple of years ago after dinner out, “I need to get home and do...
Read moreAre you writing an important email? A lengthy sales report? A big proposal? A presentation or speech script? A book proposal or manuscript?...
Read moreWe’re an instant gratification society always focused on the finish line. I just received another LinkedIn message today that basically asked,...
Read moreSuper salespeople excel at writing thank you notes. That’s why they stay at the top of their game and drive BMWs. But those who don’t live by...
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