Ray, our COO many years ago, used to start meetings with 10-15 minutes of chit-chat. While his intention was to promote socializing, the effect was...
Read moreThe elevator speech is dead. That was my pronouncement in last week’s blog. The reasons: Elevator speeches are too vague, too canned, too...
Read moreWhether it takes 7 seconds or 17 minutes to make a first impression, people always seem astonished at what idiosyncrasy causes the gut reaction. That...
Read moreNoticing the time on a text message (3:04 a.m.) that came in from a Millennial one morning, I asked if he had been working that late. “No, I...
Read moreNo matter the topic, there’s always the flipside. Politics? The liberal view versus the conservative view. Religion? Scores of...
Read moreWhether delivering a presentation to clients or your own executive team, delegating, or passing someone in the hallway, leaders get questions....
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