communication blind spot

5 Leadership Communication Blind Spots and How to Remove Them

Transparency is not for wimps. Leaders rarely intend to deceive. Confusion, miscommunication, and even deception just happen through neglect....

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leadership, Communications speaker

Why Doing What You Say Matters

(This article originally appeared here on Forbes on May 19, 2018.) When it comes to commitments, there are two kinds of people in the marketplace:...

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communication, c-suite communication, executive communication, leadership communication

5 Ways to Gain Credibility With Executive Leaders

(This article first appeared on Forbes here.) Few things are more frustrating than identifying a problem, developing a viable solution, hearing...

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funerals, bereavement, grieving

Why Going to Funerals Is Good for You

  Please hear me out on this: Life is not all about hype and happiness. Meaning bubbles to the psyche from moments of sadness as often as glee....

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debates, arguments, communication

Is Your Discussion a Helpful Debate or a Heated Dogfight?

You’ve heard that politics and religion are taboo topics in the workplace. But it’s not just politics and religion nowadays. It’s also...

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Business communication expert

Understand Their Frame of Reference to Get Your Point Across

  Recently, I called a property-tax reduction firm about protesting my property taxes. The form downloaded from their website requires...

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