Speaking in Front of a Crowd

Trump and Clinton–Dump the Dour Demeanor

Media pundits and critics have commented on Trump’s and Clinton’s communication styles and demeanor almost as often as their policies. I’m...

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Speaking Up When You Quit

3 Things You Should Say Before You Quit

Many employees have “come and gone” during my three decades as CEO of a small business—interns graduate, professionals move across country...

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Misunderstandings about Public Speaking

3 Common Myths About Professional Speakers and Speaking

When people walk into my kitchen, their eyes always immediately go to a large centerpiece of colorful teapots arranged in the center of my...

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Hiring the Best Employees

How NOT to Hire Toxic Employees on Your Team

Nobody intends to hire the whiner, the troublemaker, or the sharp-tongued twit that ticks off customers and drives coworkers crazy. But somehow...

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Using Persuasive Language

4 Persuasion Techniques to Help People See Your Point

Bernie Madoff bilked investors of their life savings, pulling off the biggest fraud to date in US history. Charles Ponzi put “Ponzi schemes”...

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Communication without Words

6 Things You Communicate Without Ever Opening Your Mouth

Privacy has become a hot issue on social media. People fear giving up too much information in their profiles, posts, pins, or tweets to...

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