negative feedback, communication, leadership

4 Positive Responses to Negative Feedback—Even When You Disagree

From time to time, most of us will receive some negative feedback either at work or home. You may agree or disagree with it. But often your positive...

Read more
parties, small talk, holidays, communication

12 Tips on Small Talk for the Holidays

Many professionals dread holiday parties on the horizon. It’s not that they don’t enjoy seeing old friends and family members; it’s the...

Read more
emotional conversation, conversation skills, discussion skills, emotional discussions, hot to handle emotional discussions

The Best Kept Secret in Handling Emotional Conversations Well

Have you ever awakened at 3:00 a.m., rehashing a conversation from earlier in the day? Why didn’t I think to say X? Or if I had just commented that...

Read more

The Secret Sauce in Appealing to Someone’s Best Self

My husband will be the first to tell you that he’s not a fixer-up kind of guy. He can change a lightbulb, but if anything else goes wrong around...

Read more
eyes, eye-contact, communication

Do Your Eyes Build Rapport or Destroy Credibility?

The “ayes” have it in meetings. The “eyes” have it in most all other encounters. Eye contact is so powerful in our culture that we summon...

Read more
disagreement, conflict, conflict resolution

How to Settle a Conflict When You’re Wrong

In a past organization, I routinely interacted with an employee who just couldn’t bring himself to admit being wrong about anything. No matter if...

Read more
« Previous
Next »

Get One-on-One Coaching to Write and Publish Your Book


Schedule your 10-minute complimentary call with Dianna.

As your mentor, Dianna starts wherever you are in the writing process–an idea, a proposal draft, a manuscript that needs to be sold, or no idea at all about how to get published but only the desire to see your career skyrocket. Together, you’ll map out a plan based on your goals.

Schedule Your Call

 

Speaking

Books

Coaching

Press

About