coaching communication

How to Coach With Feedback That’s Useful and Well Received

Ask any manager what they dislike most about their job, and they’ll respond quickly with something like this: “Giving negative feedback.” Or:...

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negative feedback, communication, leadership

4 Positive Responses to Negative Feedback—Even When You Disagree

From time to time, most of us will receive some negative feedback either at work or home. You may agree or disagree with it. But often your positive...

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Providing Beneficial Feedback

5 Techniques for Giving Usable Feedback

It’s not human nature to welcome negative feedback. At best, people accept the comments, make changes for the better, but feel disappointed...

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Silhouette of happy three climbers on the top of the mountain holding hands. Concept of teamwork

6 Leadership Traits Seldom Mentioned

Quick—tick off the leadership traits that you often hear from conference speakers, read in leadership books or blogs, or study in training...

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Closeup portrait, young man, thinking, finger on mouth, looking at you, deciding. Human emotions, facial expressions, feelings

Communication Mistakes That Make You Sound Shy and Less Competent

(Forbes first published my article here.) The cocky demeanor of a used-car salesperson is likely not the look you’re going for. But most...

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