I’m guessing not a week passes that you don’t need to persuade someone to do something or change something. Just this week, my persuasive...
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There’s nothing like 1300 women trying to change seats quickly in a large auditorium to create a little disruption—and disgruntle more than...
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A great turn of phrase grabs my attention and tickles my thoughts for hours. If you’ve read any of my books, then you know that I sprinkle them...
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Natalie looked distraught as she waited at the end of the line for me to finish shaking hands with other audience members. “I know you’ve...
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Most people have their mind made up about everything—politics, social issues, business decisions. Just ask them. Very few people will invite...
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The latest corporate scandal, a politician’s illicit affair, or the professional athlete’s arrest—all give us a good deal of practice...
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