I’m guessing not a week passes that you don’t need to persuade someone to do something or change something. Just this week, my persuasive...
Read moreThere’s nothing like 1300 women trying to change seats quickly in a large auditorium to create a little disruption—and disgruntle more than...
Read moreA great turn of phrase grabs my attention and tickles my thoughts for hours. If you’ve read any of my books, then you know that I sprinkle them...
Read moreNatalie looked distraught as she waited at the end of the line for me to finish shaking hands with other audience members. “I know you’ve...
Read moreMost people have their mind made up about everything—politics, social issues, business decisions. Just ask them. Very few people will invite...
Read moreThe latest corporate scandal, a politician’s illicit affair, or the professional athlete’s arrest—all give us a good deal of practice...
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