Silhouette of happy three climbers on the top of the mountain holding hands. Concept of teamwork

6 Leadership Traits Seldom Mentioned

Quick—tick off the leadership traits that you often hear from conference speakers, read in leadership books or blogs, or study in training...

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Stressed woman with headache and noisy people in office

How To Work With People You Don’t Like

(Forbes first published my article here.) Being locked into a leadership role or project with a person who rubs you the wrong way produces...

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How Leaders Convert Insincere Communication to Inspiration and Loyalty

(Forbes first published my article here.) Distrust represents the biggest barrier between leaders and followers. And that distrust reveals itself...

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Businesswoman In Presentation At Conference Raising Hand To Ask Question

5 Mistakes Leaders and Presenters Make in Responding to Questions

Whether delivering a presentation, delegating a project, or passing someone in the hallway, leaders get questions. Some challenging, some trivial....

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Portrait of a businesswoman resting her face on books and smiling

Looking for Competitive Advantage in Your Career This Year?

(Forbes first published my article here.) No, it’s not about working longer hours. It’s not about connections. It’s not about finding new...

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Red and white striped concrete road barrier lying on the pavemen

Communication Foul-Ups that Stall Coworkers’ Productivity

Some of the biggest foul-ups with customers and prospects result from missing or inadequate notes entered in the company database. The salesperson or...

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