leadership

Unusual Persuasion Tactics You’ll Find Hard to Believe

(This blog first appeared on Forbes.com here.) Life unfolds as a series of persuasive interactions—to get a date, a mate, a job, a promotion, a sale.  What can you do to influence how others think or act as a result of your encounters? Here are 3 counter-intuitive principles of persuasion that most people find hard [...]

2018-04-16T19:13:02+00:00 By |0 Comments

How to Boost Your Credibility at Work

(This blog first appeared on Forbes.com here.) Credibility is hard to earn and easy to lose. People judge you not only based on your job performance, but also by your communication––how you talk and what you talk about when and with whom. Words have to match actions. In addition to meeting your deadlines and hitting [...]

2018-04-10T10:56:15+00:00 By |Comments Off on How to Boost Your Credibility at Work

How to Stop a Micromanaging Boss

If you haven’t worked for a micromanager, you’ve heard about them. Employees buzz about these bosses over lunch, complain about them around the water cooler, and chew them up at the dinner table with their family. At the worst situations, frustration leads to deep-seated resentment that triggers a job change or career move. (A Gallup [...]

2018-04-02T18:27:55+00:00 By |Comments Off on How to Stop a Micromanaging Boss

6 Differences Between Leaders and Managers

The distinction between leader and manager may have absolutely nothing to do with position or title. You can lead as a project team member, an association member, a parent, a researcher, a customer or an assistant. The key difference: Leaders improve things. Managers maintain things.  But let me get more specific about how:   How [...]

2018-03-26T17:54:03+00:00 By |Comments Off on 6 Differences Between Leaders and Managers

How to Communicate Like a Confident Leader

(My blog first appeared on Forbes.com here: https://www.forbes.com/sites/womensmedia/2017/05/10/how-to-communicate-like-a-confident-leader/#48a1fc1e4a3e.) As a keynoter, when I ask audience members to call out attributes of executive presence, they always mention confidence. As I drill down on the topic, the audience agrees that they can see it, hear it, and sense it in many ways—often in ways not always apparent to [...]

2018-04-09T09:02:58+00:00 By |Comments Off on How to Communicate Like a Confident Leader

4 Ways to Manage People You Don’t Like

Sooner or later, you’re going to be put in charge of a project, team, or department where you’ll discover that you’re working with someone who “rubs you the wrong way." Sometimes you know why. Often you don’t. When explaining that negative gut reaction to yourself, you may label someone “arrogant,” “slick,” “lazy,” “self-righteous,” “sniveling,” “dorky,” [...]

2018-03-06T06:53:38+00:00 By |Comments Off on 4 Ways to Manage People You Don’t Like