leadership communication

Top 10 Communication Blogs From 2018: Did You Miss These?

Thanks for being a reader in 2018. To wrap up the year, I’m re-running 10 of the most popular communication blogs in the last 12 months just in case you missed them.   Top 10 Booher Communication Blogs of the Year   How to Stop a Micromanaging Boss Far too many people have had a [...]

2018-12-18T05:02:11+00:00By |Comments Off on Top 10 Communication Blogs From 2018: Did You Miss These?

How Strong Leaders Ask For Help

(This blog was previously published on Forbes here.) You don’t get bonus points for struggling. Only battle scars. When taking over a new job or project, or when the responsibilities or multiple deadlines push you to overload, it’s time to collaborate for the input you need. Weak leaders hesitate to ask for help, fearing others [...]

2018-12-11T05:06:46+00:00By |Comments Off on How Strong Leaders Ask For Help

Using Apostrophes Properly in Perplexing Possessives

Possession presents problems to plenty of people—on social media platforms, in emails, in formal proposals. Not demonic possession. Not even possessive parents or spouses. I’m talking about pesky, perplexing possessives in grammar: the proper way to show ownership.   Showing Ownership: Using Apostrophes Properly in Perplexing Possessives   The Concept Here’s the concept that will [...]

2018-12-04T01:52:13+00:00By |Comments Off on Using Apostrophes Properly in Perplexing Possessives

Do Your Eyes Build Rapport or Destroy Credibility?

The “ayes” have it in meetings. The “eyes” have it in most all other encounters. Eye contact is so powerful in our culture that we summon waitresses or taxi drivers by “catching their eye.” We reprimand a child with a glance. We show love by gazing into our lover’s eyes. We lose sales for lack [...]

2018-10-30T02:42:01+00:00By |Comments Off on Do Your Eyes Build Rapport or Destroy Credibility?

How to Settle a Conflict When You’re Wrong

In a past organization, I routinely interacted with an employee who just couldn’t bring himself to admit being wrong about anything. No matter if we were dealing with misjudgment about how well a new hire might work out, about the likelihood of a potential contract closing, or about accuracy in data entry, his reaction typically [...]

2018-10-23T04:37:12+00:00By |Comments Off on How to Settle a Conflict When You’re Wrong

How to Listen Analytically to Persuasive Appeals—And NOT Be Tricked!

Often these days, while listening to pundits and politicians, I feel the urge to flash a warning label across the TV screen: —Opinion, Not Fact —Dodging the Question —Propaganda —Sweeping Generalization —Emotional Appeal —Card-Stacking —Hidden Agenda Unfortunately, my remote control doesn’t have that option. So blogging about the importance of listening analytically is my next [...]

2018-10-16T04:09:30+00:00By |Comments Off on How to Listen Analytically to Persuasive Appeals—And NOT Be Tricked!