Book Overview

Faster, Fewer, Better Emails: Manage the Volume, Reduce the Stress, Love the Results provides practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity.

Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email.

Yet many of us still struggle to write emails that get results. We often feel overwhelmed by the sheer volume of incoming emails to the point that we feel as though we’re in email jail! And some writers treat email so carelessly that they create legal liabilities and security risks for themselves and their organization.

Needless to say, how we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, . . . clarify or confuse situations for our coworkers and customers, . . . and reduce or increase productivity.

This book will help you master your emails so that you stand out as a clear, credible communicator. After all, clear, credible communicators become leaders in every industry.

With more than three decades of experience analyzing emails across various industries for corporate clients, Booher offers guidance on how to identify and stop email clutter so you can increase productivity while improving communication flow.

In this book, you will learn to:

Compose actionable emails quickly by following Booher’s philosophy of Think First, Draft Fast, and Edit Last
Write clear, concise emails that get read so you get a quick response
Organize a common-sense file storage system that helps you find documents and emails quickly to attach and send
Present a professional image when you email prospects, customers, and coworkers
Be aware of legal liabilities and security risks as you send and receive email

Dianna Booher is the author of 48 books, published in 61 foreign-language editions, with approximately 4 million copies sold She is founder and CEO of Booher Research Institute. Dianna also founded and served as CEO of Booher Consultants, Inc., a communication training firm, for more than three decades. In both organizations, she taught communication programs and coached executives on leadership communication issues––both personal and enterprise-wide.

Booher’s books have been published in 61 foreign-language editions and have sold approximately 4 million copies. She’s known internationally for her practical advice on how to write and organize emails to increase productivity based on her more than 30 years of experience training and consulting with Fortune 500 companies and government agencies.

Sample Chapter

Click here to download a sample chapter.

Article Angles and Interview Questions

Angles & Articles

Interview Questions

Social Media Posts

Tweets

Email matters NOT just because of credibility and clarity. Email also poses security risks and legal liabilities. #FasterFewerBetterEmails.com
We were told a decade ago that email would revolutionize the way we work and save us an enormous amount of time. Only half of that proved true. #FasterFewerBetterEmails.com
Today all substantive correspondence can take place through email. #FasterFewerBetterEmails.com
Save yourself some time! Get Dianna Booher’s newest book: #FasterFewerBetterEmails.com
How you handle email determines the trajectory of your career. That’s according to Booher’s new book: #FasterFewerBetterEmails.com
Master your emails—make them faster, fewer, and better—and you’ll stand out as a clear communicator. Love this new book by friend, Dianna Booher: #FasterFewerBetterEmails.com
Read your email once. Think. Decide. Delete. Do—either reply, forward to someone else to handle, or schedule for action. #FasterFewerBetterEmails.com
A good rule-of-thumb on the REPLY ALL email feature: Is your response helpful to the others on the distribution list? If not, fly solo. Set the example.#FasterFewerBetterEmails.com
Even in this day of technological miracles, emails still do go astray before reaching the intended reader. So if in doubt, follow up. #FasterFewerBetterEmails.com
Acknowledging receipt of emails will eliminate at least half of the “reminders” and “followups.” #FasterFewerBetterEmails.com
Place your request upfront, not buried at the end of your email. Dianna Booher gives this and much more great advice in her newest book: #FasterFewerBetterEmails.com
If you want to vent, by all means, put that in an email. Just don’t send it. Let it cool off. Overnight is best. But even an hour helps. #FasterFewerBetterEmails.com
Let emails with a negative message cool off. Overnight is best. But even an hour helps. #FasterFewerBetterEmails.com
Email cannot be both a productivity tool and a weapon. Agreed, Dianna Booher. From her latest book: #FasterFewerBetterEmails.com
If you’re in the back channel, stop pushing your email out into the flow. Let the official “owner of the news” tell the news. #FasterFewerBetterEmails.com
Don’t let FOMO (fear of missing out) keep you hanging on someone’s distribution list “just in case.” #FasterFewerBetterEmails.com
As you edit your writing, structure should precede sentences. That is, fix the framework first. #FasterFewerBetterEmails.com
Think BEFORE you write. Dianna Booher’s latest book digs deep with many great communication tips! #FasterFewerBetterEmails.com
Instead of composing an email about a situation or topic and then deciding who should get a copy, reverse the process. First, consider your audience. #FasterFewerBetterEmails.com
Many email writers start with a “once upon a time” perspective. Wrong approach! #FasterFewerBetterEmails.com
Write from your reader’s point of view. What are THEY interested in knowing? #FasterFewerBetterEmails.com
In your emails, try not to tell readers what they already know. Seems like common sense—but it’s not common practice. #FasterFewerBetterEmails.com
As a communicator, don’t simply hope for the best. Plan for the best. Booher’s latest book gives emails terrific tips: #FasterFewerBetterEmails.com
Trust the MADE Format™ for organizing emails in an easy-to-understand structure that helps readers grasp your point quickly. #FasterFewerBetterEmails.com
Remember that you’re emailing with a message—not just a subject. Take a stand. #FasterFewerBetterEmails.com
To improve clarity, structure your emails in the MADE Format™. #FasterFewerBetterEmails.com
Why not give background first in writing an email? Simple answer: Clarity and time. Summarize first. #FasterFewerBetterEmails.com
Without an overview and clear transitions throughout your email, readers often waste time in reading details they have no interest in knowing. #FasterFewerBetterEmails.com
An overview and transitions in your email allow quick skimming and make details clear. #FasterFewerBetterEmails.com
Subject lines should be informative, not mysterious. #FasterFewerBetterEmails.com
Email subject lines should be specific, useful, and brief. #FasterFewerBetterEmails.com
Your email greetings should warm readers up—not put them off. #FasterFewerBetterEmails.com
Without greetings in long email strings, it’s often difficult to determine who said what to whom. #FasterFewerBetterEmails.com
Your email greeting and sign-off should match the rest of your email in content, relationship, and tone. #FasterFewerBetterEmails.com
Far too many poor decisions rest on knee-jerk email responses. #FasterFewerBetterEmails.com
When drafting emails, never sacrifice clarity or tone to be brief. #FasterFewerBetterEmails.com
As with subject lines, keep your signature block informative, useful, and brief. #FasterFewerBetterEmails.com
Avoid multiple messages in a single email. One message will inevitably be relegated to second fiddle. #FasterFewerBetterEmails.com
For important emails, allow a cool-off period. Overnight is best; an hour will do. #FasterFewerBetterEmails.com
Editing is to an email what polish is to shoes. In addition to the shine, it serves as repellant. #FasterFewerBetterEmails.com
Readers don’t slog through their emails for entertainment. They want information without having to work for it. #FasterFewerBetterEmails.com
Placement of information in a sentence is to writing what voice inflection is to speech. #FasterFewerBetterEmails.com
Your emails are ALWAYS clear to you—or you wouldn’t have written them as you did. Clear in the mind of the reader is what counts. #FasterFewerBetterEmails.com
Redundancy in your email distracts from your message. #FasterFewerBetterEmails.com
Wordiness dilutes impact. #FasterFewerBetterEmails.com
Brevity increases impact. That can be good or bad. #FasterFewerBetterEmails.com
Misplaced words amuse and confuse readers. #FasterFewerBetterEmails.com
Casual emailers have grown exuberant, tossing exclamation points like confetti at the end of sentences. #FasterFewerBetterEmails.com
For serious emailers, one exclamation point will do the job. #FasterFewerBetterEmails.com
Just as with traffic signs, punctuation marks give specific directions to the reader. Using them incorrectly is as goofy as honking a horn every time you turn left. #FasterFewerBetterEmails.com
Drivers who use the wrong signals pose a safety hazard. Emails with the wrong punctuation pose clarity problem. #FasterFewerBetterEmails.com
Bad grammar is like bad breath—even your best friends won’t tell you. #FasterFewerBetterEmails.com
If the closing line of your email almost types itself, consider it a cliché. #FasterFewerBetterEmails.com
On copyright infringement…ignorance is not a defense….It’s a bellyache and a bulldozer over your bank account and career. #FasterFewerBetterEmails.com
Your personal brand is reflected primarily in how you express yourself in conversation, in meetings, in writing. #FasterFewerBetterEmails.com
For many professionals, your communication is how you “show up” in today’s marketplace. #FasterFewerBetterEmails.com
Give serious thought to how you use lighthearted emojis. They leave a lot to interpretation. #FasterFewerBetterEmails.com

Email Templates

If you send an ezine and can include a blurb about the book, I’d be most appreciative. Here’s copy you can use:

Sample 1: (82 words)

Is email adding hours to your already hectic day? If so, here’s good news—a new book by my author friend Dianna Booher:

Faster, Fewer, Better Emails: Manage the Volume, Reduce the Stress, Love the Results provides practical ideas on how to write effective emails that get results and how to organize documents to gain control and increase your productivity. Plus, you’ll learn how to reduce legal liabilities and security risks.

Get your copy from your favorite bookstore by clicking here: __________.

Sample 2: (210 words)

Is email adding hours to your already hectic day? If so, here’s good news: Faster, Fewer, Better Emails: Manage the Volume, Reduce the Stress, Love the Results provides practical ideas on how to write effective emails that get results and how to organize documents to gain control and increase your productivity. Plus, you’ll learn how to reduce legal liabilities and security risks.

Needless to say, how we handle email has a large impact on the trajectory of our careers. Emails can build or destroy credibility, . . . clarify or confuse situations for our coworkers and customers, . . . and reduce or increase productivity and stress.

With more than three decades of experience analyzing emails across various industries for corporate clients, my colleague and author Dianna Booher offers guidance on how to identify and stop email clutter so you can actually improve communication flow.

You’ll learn to:

Compose clear, concise, actionable emails quickly with Booher’s MADE™ model
Organize a common-sense file storage system that helps you find documents and emails quickly to attach and send
Present a professional image when you email prospects, customers, and coworkers
Minimize legal liabilities and security risks as you send and receive email