What Do You Mean By That?
by Dianna Booher
In this book, communications guru Dianna Booher shares 331 tips to help you improve your communication and interpersonal skills.
What does your body language say about you? Studies have proven that over 70 percent of what you communicate is through your body language. What you wear, your posture, and your nonverbal actions speak loudly to customers, co-workers, managers and lovers. Learn to control what you “say” by understanding what your body language communicates. Even small talk speaks volumes about a person.
What Do You Mean by That? will help you shine in any situation, and even help you be the hit of the party as you come prepared to be the center of attention. Excellent nonverbal skills are a key factor in success—and this resource will take the guesswork out of how to communicate with credibility.